Begining Guide

Will it cause any association problem if adding multi eBay Accounts?

DC system will not be associated with your eBay account.
When authorizing your account and jump to eBay, beware not to be associated. Then you are free to login DC anytime.

For new added eBay ID, how long will it take before Cross-Selling comes into effect?

For the new added eBay account, Cross-Selling needs 4-20 hours to take effect

Worried about safety of your eBay account?

• We are independent Internet items Developer
•We will not collect or record your passwords or disclose your account data.
• More than 20,000 eBay accounts are using DataCaciques.
• More than $10,000,000 sales were analyzed per day

数据统计方式

How is data time-zone caculated?

Listing data (traffic, sales, etc.) time will be in accordance with the listing site in which they are published. Assuming your account has sales in the sites of UK, USA and Australia, then sales on Oct. 1st in the DC report = UK site sales on Oct. 1st + U.S. Site sales on Oct. 1st + Australian site sales on Oct. 1st. Sales at 12:00 on Oct. 1st = UK site sales at 12:00 on Oct. 1st + U.S. site sales at 12:00 on Oct. 1st + Australia site sales at 12:00 on Oct. 1st
 

为什么曝光量和eBay后台流量报告不一致?

这是因为eBay通过API返回的数据,和后台显示的数据的统计逻辑存在差异。API返回的是搜索和店铺曝光,不包含其他Listing下的曝光(similar listing),后台统计的,除了搜索和店铺曝光,还包含其他Listing下的曝光(similar listing),导致二者存在差异。

为什么当天的点击量相比eBay后台流量报告有一定差异?

流量数据是每天每1-3小时更新一次。由于不是实时更新,因此会与eBay后台存在一些差异。

Payment issue

Price and difference of plans 

Different plans are available for different amount of eBay accounts, listings and functions. More details: Plan Details

Are Corss-Selling and Data Analysis charged respectively?

Yes, if you want to subscribe Smart Cross-Selling, extra payment is required in addition to the basic data analysis plan.

Can I only pay for the Intelligent Cross-Selling?

Sorry, Cross-Selling is based on data analysis

Other

Why does Keywords Search Ranking Tool have different results with eBay?

We use US IP to check the search result rank in eBay US. If we want to check the rank in eBay UK then we will use a UK IP.
So our result may be different than yours because you search with a chinese IP.

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